Frequently Asked Questions
Why nonprofit? Are you a 501(c)3?
Scientifically sound, evidence based training & behavior support
doesn't come cheap but we believe that all dogs and their people
deserve quality canine behavior care. We are a registered 501c3!!
What kind of training methods do you use?
Dog training can and should be fun for everyone involved. Our team
is up to date on the latest scientific research in applied animal behavior, learning theory, ethology, and psychology. Our aim is to improve the lives of dogs and their people. We do not utilize the use of compulsion based strategies, shock, choke, or prong collars when working with dogs.
Do you offer a guarantee?
Just as a personal trainer cannot guarantee you 6 pack abs, we cannot guarantee any specific behavior result. This is both unethical and impractical. Much of outcome depends on the relationship you build with your trainer, following management and training plans, and implementing homework assignments as well as factors associated with an individual dogs' traits, genetics, learning history, and socialization.
Do you offer discounts?
As a nonprofit organization, we are unable to offer any additional discounts. We strive to remain fairly priced, both for clients and for compensating our pet care industry workers fairly for their time, expertise and dedication. We do accept financial aid applications for all services, always.
Is my dog too old to be trained?
Definitely not! Learning is a universal principle. The key is finding a great teacher!!
What is your cancellation policy?
All training sessions and packages are nonrefundable. Sessions cancelled within 24 hours of appointment time are considered a forfeiture. Sessions may be rescheduled with more than 24 hours notice.
Do my sessions expire?
All packages expire within 365 days of purchase. Please keep this is mind when purchasing your training packages.
How do I get started?
Congratulations! Getting started with your dog training journey is quick and easy with our online booking platform. Visit our services page and choose which you'd like to get started with. You can book directly online.